Integrating Change Control

When familiarizing yourself with the configuration identification process, ask yourself the following questions:

• Where are product, service, and process descriptions stored?
• Are these descriptions stored for project data?
• Are these descriptions used when assessing change requests?

To find out more about your company's configuration status accounting, ask yourself these questions:

• Are all change requests logged, whether or not they are approved?
• Where are records of the statuses of change requests kept?
• Where are lists of approved configuration identification stored?
• Where are the implementation statuses of approved changes recorded?

To familiarize yourself with the configuration verification and auditing activities, answer these questions:

• When and how are a project's configuration items assessed?
• How does the company assess whether changes are registered, assessed, approved, tracked, and correctly implemented?
• Is there a process in place to make sure a configuration audit takes place before a finalized product is delivered to the customer?