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24 Ekim 2012 Çarşamba

Skills in Business Analysis


SKILLS IN BUSINESS ANALYSIS
Knowledge skills
  • Analysis knowledge skill set
·   
o    structured analysis technique
o    issue management
o    communication skills
o    learning skills
o    quality assessment
  • Business knowledge skill set
·   
o    products
o    processes
o    markets
o    systems
o    sources of knowledge
  • IT knowledge skill set
·   
o    paradigms
o    methodologies
o    IT architecture
Collaboration skills
  • Interpersonal skills collaboration skill set
·   
o    meeting management
o    presentation skills
o    communication skills
o    relationship skills
o    cultural awareness
  • Diplomacy collaboration skill set
·   
o    facilitation skills
o    conflict resolution
o    negotiation skills
  • Organizational development collaboration skill set
·   
o    systems thinking
o    questioning skills
o    critical thinking
o    decision-making skills
o    escalation skills
Leadership skills
  • Mentoring leadership skill set
·   
o    coaching skills
o    behavioral coaching
o    motivational skills
  • Forward-thinking leadership skill set
·   
o    long-term goal setting
o    succession planning
  • Elicitation and analysis leadership skill set
·   
o    interviewing skills
o    appraisal skills
  • Designation leadership skill set
·   
o    role definition
o    delegation skills

1 yorum:

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