SKILLS
IN BUSINESS ANALYSIS
Knowledge
skills
- Analysis knowledge skill set
·
o
structured analysis
technique
o
issue management
o
communication skills
o
learning skills
o
quality assessment
- Business knowledge skill set
·
o
products
o
processes
o
markets
o
systems
o
sources of
knowledge
- IT knowledge skill set
·
o
paradigms
o
methodologies
o
IT architecture
Collaboration
skills
- Interpersonal skills collaboration skill set
·
o
meeting management
o
presentation skills
o
communication
skills
o
relationship skills
o
cultural awareness
- Diplomacy collaboration skill set
·
o
facilitation skills
o
conflict resolution
o
negotiation skills
- Organizational development collaboration skill set
·
o
systems thinking
o
questioning skills
o
critical thinking
o
decision-making
skills
o
escalation skills
Leadership
skills
- Mentoring leadership skill set
·
o
coaching skills
o
behavioral coaching
o
motivational skills
- Forward-thinking leadership skill set
·
o
long-term goal
setting
o
succession planning
- Elicitation and analysis leadership skill set
·
o
interviewing skills
o
appraisal skills
- Designation leadership skill set
·
o
role definition
o
delegation skills
